AI in Retail
AI in Retail
This 4-hour training session focuses on the application of Artificial Intelligence (AI) in the retail industry. Participants will learn how AI can enhance customer experience, optimize supply chain management, and improve inventory management. The session includes practical examples and case studies to illustrate AI's impact on retail operations.
4 Hours
Duration
Group based or one-on-one
Format
Online / On Site
Delivery
Enrollment
Get in Touch for Details
This program can be customized based on specific needs. If you are part of the following groups, you can request a customised training class, tailored to your business dynamics.
Get in Touch for DetailsTalk to an Advisor- Group based + one-on-one
- Interactive Lectures
- Self Paced & Live Instructor led sessions
- Real-world case studies
- Post-training support opportunities
What Participants Gain
What You'll Learn
Enhanced Knowledge
Deep understanding of AI and its applications in retail.
Strategic Insight
Ability to drive retail initiatives using AI to optimize processes.
Future Readiness
Preparedness for the evolving future of work and AI's role in retail.
350+
Projects
1200+
Leaders Trained
25
Years
Lead the AI Transformation
AI in Retail? Let's Dive in
Together.
This is an intensive professional development program designed for retail employees at all levels seeking to enhance their AI knowledge and skills for improved productivity and innovation in their roles.
- Retail Industry (from products that depreciate to systems that learn)
- AI Adoption and Process Improvement
- Key Applications of AI in Retail
- AI Roadmap for Retail Businesses
You'll learn the frameworks, tools, and strategies that leading retail organizations which are using to navigate this transformation — and how to apply them in your context. Real Transformation Guides & Cases Around the World. Every module is built around real organizational transformations so you'll learn and adapt to your own organisation.
This is Not Just a Theory-Based Program.
“Most AI risks I see do not start with technology. They start with unclear leadership decisions at the beginning. When leaders take time to define purpose, accountability, and boundaries early, adoption becomes far more sustainable and trusted.”
— Hande Ocak Başev
Program Description
Everything at a Glance
What This Program Is / Methodology
- Interactive lectures
- Case Studies
- Group discussions
- Hands-on workshops
What Participants Gain
- Enhanced Knowledge — Deep understanding of AI and its applications in retail
- Strategic Insight — Ability to drive retail initiatives using AI to optimize processes
- Future Readiness — Preparedness for the evolving future of work and AI's role in retail
Who Is This Program For?
Retail employees at all levels seeking to enhance their AI knowledge and skills for improved productivity and innovation in their roles.
Leverage AI for competitive advantage
Training Overview
This training program designed to equip retail employees at all levels seeking to enhance their AI knowledge and skills with a 4-hour training session focuses on the application of Artificial Intelligence (AI) in the retail industry.
Foundational understanding of AI: history, key concepts, principles
Understanding AI's relevance and impact on the retail industry
Years of Strategic
Leadership Experience
Hande Ocak Başev
Managing Partner, WSI London & Istanbul
About the Program
AI in Retail
Hande Ocak Başev
Managing Partner, WSI London & Istanbul
25+
Years Experience
350+
Projects Led
82
Countries Network
About the Trainer
Meet Hande Ocak Başev
Hande Ocak Başev is a leading expert in AI-driven business strategies, management consulting, and digital transformation, with 25 years of experience. She has spearheaded over 350 strategic, operational, and technological transformation projects and led more than 50 business development initiatives. As a board member, she has provided strategic consultancy to organizations, helping them achieve sustainable growth and long-term success. As the Managing Partner of WSI's London and Istanbul offices, Hande drives global digital marketing and AI strategies for WSI's extensive network across 82 countries. She is also an active member of WSI's Global AI Leadership Board, advising on the strategic integration of AI in business. A recognized thought leader, Hande contributes regularly to Forbes Türkiye, sharing insights on AI trends, governance, and business applications.
Program Benefits
What You'll Get
With interactive lectures, live workshops and case studies, apply AI in real scenarios. 1:1 or group coaching sessions post-training on demand. Hands-on guidance for real-world AI adoption. KPI-driven performance tracking & analysis.
Interactive lectures, live workshops and case studies to apply AI in real scenarios. Co-create, share experiences, and discuss with fellow transformation professionals through facilitated reflection sessions. Co-create, share experiences, and discuss with fellow mentors, practice applications.
Get free resources, extended access to regular updates on the latest AI trends and case studies. Digital training resources & AI knowledge base. Extended access for 3 months post-training. Regular updates on AI trends & developments.
Strengthen your positioning with guided pilot projects and proof of concept work. Gain a clear roadmap to scale AI solutions in your organization, backed by 1:1 or group coaching sessions post-training on demand.
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FAQ
Frequently Asked Questions
Absolutely. This program is designed for HR professionals, not data scientists. We focus on strategic implications and organizational design, not coding or algorithms. No technical prerequisites required.
Absolutely. In fact, you're in the best position—you can design it right from the start instead of fixing mistakes. The program includes readiness assessment and phased rollout frameworks.
Most AI training teaches tools (how to use ChatGPT, etc.). This teaches transformation (how to redesign your organization). We focus on how you implement AI to your business: manage the human dimension of AI adoption.
Both. You'll learn evidence-based frameworks, then apply them through case studies and get customizable templates to use in your organization.
No special software tools are required to complete this program. All materials needed are provided in the training platform.
If you're not sure if this program is the right fit, we are here to help you determine which program is the right fit for your goals and needs! Simply talk to one of our admissions advisors or send them an email at engage@wsi-dms.com
Our Tailored Services
Our Tailored Services & According to Your Needs
Beyond training — we provide a complete ecosystem of AI enablement services tailored to your organization.
Custom AI Use Case Development
Every organization has unique operational challenges, customer expectations, and workflows — which is why AI implementation should never follow a one-size-fits-all approach. As WSI, we focus on identifying practical, industry-specific AI opportunities that align with your business objectives and existing processes. Through real-world scenarios and company-specific data, we help transform AI from a theoretical concept into measurable business value.
- Industry-specific AI application scenarios
- Practical AI model development using real company data
C-Level & Executive Briefings
AI adoption requires strategic alignment at the leadership level before operational execution begins. These executive-focused briefings are designed to help decision-makers understand the business impact, risks, opportunities, and competitive implications of AI technologies. Sessions are tailored to your organization's priorities, combining market insights, strategic recommendations, and practical implementation perspectives.
- Strategic AI sessions tailored for executives
- Custom reports and AI-driven business insights
- Focused content on privacy, compliance, and competitive advantage
In-House AI Pilot Program Design
Successful AI transformation often begins with a focused pilot initiative that validates value before large-scale investment. This service supports organizations in designing and developing internal AI pilot programs that are practical, measurable, and aligned with business goals. From proof-of-concept planning to implementation guidance, the process is designed to reduce uncertainty and accelerate organizational learning.
- AI pilot project development & proof of concept
- Hands-on assistance in AI implementation
- Analysis and roadmap for scaling AI solutions
Custom AI Use Case Development
Every organization has unique operational challenges, customer expectations, and workflows — which is why AI implementation should never follow a one-size-fits-all approach. As WSI, we focus on identifying practical, industry-specific AI opportunities that align with your business objectives and existing processes. Through real-world scenarios and company-specific data, we help transform AI from a theoretical concept into measurable business value.
- Industry-specific AI application scenarios
- Practical AI model development using real company data
Ready to Transform?
Ready to Transform Your Retail Business?
Get in touch to discuss an AI training program tailored to your retail operations and team.